Question 1

Is there a minimum commitment?

Accepted Answer

No long-term contracts. You pay monthly in advance and can cancel anytime with 2 weeks notice.

Question 2

What if my child misses a class?

Accepted Answer

We offer make-up sessions for any missed classes. Simply let us know in advance and we will schedule a replacement session at a time that works for your family.

Question 3

Can I switch between plans?

Accepted Answer

Absolutely. You can upgrade or downgrade your plan at any time. Changes take effect from the next billing cycle. Our team will help you find the right fit for your child's needs.

Question 4

Are there sibling discounts?

Accepted Answer

Yes, we offer a 10% discount for each additional sibling enrolled. Contact our team to set up sibling pricing. The discount applies to all plans.

Question 5

Is the assessment really free?

Accepted Answer

Yes, 100% free with no obligation. The diagnostic assessment helps us understand your child's current level and identify learning gaps. You will receive a detailed report regardless of whether you enrol.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards, as well as direct bank transfers. Payments are processed securely and you will receive a receipt for every transaction.